Terms & Conditions

General Conditions

By accessing this website and placing an order, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. These terms apply to all users of the site, including browsers, customers, and contributors of content.

We reserve the right to update, change, or replace any part of these Terms & Conditions at our sole discretion. Any changes will take effect immediately upon being published on this website.

Products

Our products consist of women’s activewear designed primarily for comfort and low-impact activities, including pilates, yoga, stretching, and home-based workouts.

We take great care to ensure that product descriptions, images, and details are accurate and up to date. However, slight variations in colour or appearance may occur due to screen settings or lighting conditions, and such variations do not constitute a defect.

Pricing & Payments

All prices displayed on our website are listed in GBP (£) and include VAT where applicable. Payment must be completed in full at the time of checkout using the payment methods made available on our website.

In the event of an error in pricing, product information, or availability, we reserve the right to correct such errors and, if necessary, cancel or refuse any order placed for the affected product.

Shipping

We currently deliver orders within the United Kingdom only. Shipping options, delivery costs, and estimated delivery times are clearly outlined on our Shipping & Delivery page.

Once an order has been dispatched, customers will receive a confirmation email containing tracking information where applicable. Delivery times are estimates and may vary due to circumstances beyond our control.

Returns & Refunds

Customers located in the United Kingdom have the right to cancel their order and return items within 30 days of delivery, in accordance with applicable UK consumer protection laws.

Returned items must be unused, unworn, and in their original condition, including all original tags and packaging. Further details regarding the returns process can be found on our Returns & Refunds page.

Liability

We take reasonable care to ensure that our website and products meet appropriate standards of quality and accuracy. However, to the fullest extent permitted by law, we shall not be liable for any indirect or consequential loss arising from the use of our website or products.

Nothing in these Terms & Conditions excludes or limits any statutory consumer rights that cannot be excluded under applicable law.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands, while fully respecting mandatory consumer protection laws applicable to customers residing in the United Kingdom.

Contact Information

If you have any questions regarding these Terms & Conditions or require further information, please contact us at:
info@aerislondon.com